|Reports to:||Manager or Sr. Manager, OTIS|
|Job Group:||Non-Instructional Non-Bargaining|
Responsible for working collaboratively with all departments in designing, preparing, and submitting detailed documentation of procedures and supporting the needs of end users by providing telephone assistance, creating systems for processing support, and training on the operation and use of all application software and workstation hardware.
Direct supervision of assigned personnel. Responsibilities include planning, assigning, and directing work; addressing complaints and resolving problems; training employees; evaluating performance; and interviewing, testing, hiring, and assignment of personnel.
Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as Light Work.
While performing the duties of this job, the employee is required to sit, talk and hear; stand and walk; use hands to finger, handle, or feel; reach with hands and arms. Specific vision ability required by this job includes close vision, distance vision, and the ability to adjust focus.
Indoors and Outdoors: The worker is subject to both environmental conditions. Activities occur inside and outside.
General office equipment, including personal computers, fax machines, copiers, telephones, etc.
Salary and benefits shall be paid consistent with the District’s approved compensation plan. Length of the work year and hours of employment shall be established by the District.
Performance of the job will be evaluated in accordance with provisions of the School Board’s policy on evaluation of personnel.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Pasco County Schools will provide reasonable accommodations to qualified individuals with disabilities to allow them to perform the essential functions of the job when such individuals request an accommodation.