Job Title: Employee Assistance Program (EAP) Clinical Coordinator
| Reports to: | Senior Manager, Benefits and Risk Management |
| Job Group: | Administrative |
| FLSA: | Exempt |
| Job Code: | 1448 |
| Salary Schedule: | APT05 |
JOB GOAL
Responsible for planning, developing, coordinating, and monitoring the District’s Employee Assistance Program (EAP) to provide assistance to employees with personal, family, or workplace concerns/issues.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Develop, plan, coordinate, and provide leadership for the District’s EAP program consistent with the District’s vision, mission, and strategic priorities while ensuring compliance with Federal and State statues, rules and regulations relating to the field of mental health.
- Serve as a behavioral health provider in the Employee Assistance Program.
- Identify opportunities for improvement, and develop strategies that help maintain a high quality, effective program.
- Serve as a resource for all persons who have questions related to EAP policies and procedures; develop and prepare communications and educational materials for employees; and provide training and resources for administrative staff regarding EAP functions and services.
- Maintain a district approved network of private practice licensed mental health professionals, vetting potential providers, and coordinating network inclusion with third-party administrator.
- Serve as a liaison between the district, community partners, the EAP third-party administrator, and other stakeholders to ensure efficient operation of the program.
- Maintain confidentiality in accordance with standard mental health ethical guidelines and the professional code of ethics.
- Understand and implement all mandated procedures for reporting child and elder abuse.
- Coordinate management of the offsite counseling office.
- Review data intended for internal and external stakeholders to ensure accurate and timely reporting of monthly results.
- Supervise assigned personnel, conduct annual performance appraisals, and make recommendation for appropriate employment actions.
- Stay informed of developments, changes, and updates related to EAP best practices, policies, and procedures.
- Respond quickly to emergency situations and serve as a district representative on the crisis intervention team and at emergency shelters as determined by the Superintendent.
- Perform other duties as assigned.
MINIMUM REQUIREMENTS
KNOWLEDGE, SKILLS & ABILITIES
- Advanced knowledge of statues, rules and regulations relating to the field of mental health
- Knowledge of and experience in one or more core service areas (addiction disorders, emotional well-being, work issues, critical incident stress debriefing, etc.)
- Knowledge of group health insurance including mental health and employee assistance programs
- Knowledge of computer programs, including email, word processing, spreadsheets, and databases
- Ability to communicate effectively with a variety of audiences, orally and in writing, including electronic media
- Ability to organize, prioritize, manage, and carry out duties efficiently and within established timeframes
- Ability to establish and maintain collaborative working relationships with all stakeholders
EDUCATION, TRAINING & EXPERIENCE
- Master’s Degree from an accredited institution
- Experience as a mental health professional, employee assistance professional, or addiction professional.
- Experience providing mental health, employee assistance or addiction services
- Must meet credentialing criteria for inclusion in the third-party administrator’s provider network for the employee assistance program
CERTIFICATES, LICENSES & REGISTRATIONS
- Licensure in a mental health profession OR certification as an employee assistance professional OR certification as an addiction professional
PREFERRED QUALIFICATIONS
- Licensed Mental Health Counselor, Licensed Clinical Social Worker or Licensed Psychologist
- Experience working with an educational institution
SUPERVISORY RESPONSIBILITY
Direct supervision of assigned support personnel. Responsibilities include planning, assigning, and directing work; addressing complaints and resolving problems; training employees; evaluating performance; and assisting with interviewing, testing, hiring, and assignment of personnel.
PHYSICAL REQUIREMENTS
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull or move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
PHYSICAL ACTIVITY
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is required to sit, talk, and hear; stand and walk; use hands to finger, handle, or feel; reach with hands and arms. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision ability required by this job includes close vision, distance vision, and the ability to adjust focus.
WORKING CONDITIONS
Indoors and Outdoors: The worker is subject to both environmental conditions. Activities occur inside and outside.
MACHINES, TOOLS, EQUIPMENT
- General office equipment, including personal computers, fax machines, copiers, telephones, etc.
TERMS OF EMPLOYMENT
Salary and benefits shall be paid consistent with the District’s approved compensation plan. Length of the work year and hours of employment shall be established by the District.
Performance of the job will be evaluated in accordance with provisions of the School Board’s policy on evaluation of personnel.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Pasco County Schools will provide reasonable accommodations to qualified individuals with disabilities to allow them to perform the essential functions of the job when such individuals request an accommodation.
