Job Title: Lead Onboarding Representative

Reports to:Human Capital Partner
Job Group:Non-Instructional Non-Bargaining


Job Code:5313
Salary Schedule:PG21


Responsible for planning, coordinating, performing, and monitoring functions and services related to onboarding of personnel. This includes supervision of staff, ensuring consistency in day-to-day operations, and performing analysis to ensure compliance with applicable state and federal legislation and District policies. 


The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These statements are not intended to be construed as an exhaustive list of all duties and responsibilities required of those in this position.
  1. Serve as team lead for employees responsible for completing, tracking, and verifying new hire paperwork for accuracy and compliance with state and federal regulations and District policies and procedures.
  2. Supervise, evaluate, train, and delegate work to appropriate staff; and make recommendations for employment. 
  3. Monitor various functions and processes including, but not limited to, team checklists, outstanding dashboard items, job requisition postings, open allocations, and workflows.
  4. Develop and implement onboarding policies and procedures to increase effectiveness and efficiency of onboarding services and make process improvements as appropriate.
  5. Manage and perform routine audits on employee Form I-9's, including using systems to create reports to ensure accurate completion and that E-Verify was processed for every applicable employee.
  6. Oversee E-Verify system while directing, training, and assisting school personnel in gathering all required documentation in timely manner. 
  7. Conduct routine screening and identification of applications relative to veteran's preference, criminal history, licensure actions, education, and employment history. 
  8. Communicate onboarding requirements, including any changes in district, state, or federal guidelines to various stakeholders.
  9. Serve as a liaison to coordinate workflow and procedures between Human Resources, school-based personnel, other departments, and prospective employees.
  10. Accurately enter employee information into appropriate databases and/or systems such as employment eligibility, interns, and candidate pools; and process less complex personnel actions, such as terminations, extended school year assignments, and supplements.
  11. Coordinate, distribute, collect, and electronically file employment contracts and reappointment/non-reappointment notices.
  12. Process employee paperwork and assist with preparation of related information for Board agenda items.
  13. Resolve discrepancies and exceptions on all matters pertaining to onboarding in personnel systems.
  14. Provide customer service to employees and applicants, providing information and responding to basic inquiries regarding the application process, employment, certification, compensation, benefits, and/or other personnel-related questions through various means, including phone, email, and/or live chat.
  15. Perform other duties as assigned.


Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


  • Advanced knowledge of Form I-9 regulations and processes to maintain accuracy
  • Ability to work independently to carry out assignments to completion
  • Knowledge and ability to understand and interpret state and federal legislation and District policies related to employee onboarding
  • Ability to communicate effectively with a variety of audiences, orally and in writing, including electronic media 
  • Operating knowledge of computer programs, including email, word processing, spreadsheets, and databases
  • Excellent time management skills and ability to organize, prioritize, manage, and carry out duties efficiently and within established timeframes
  • Ability to establish and maintain collaborative working relationships with all stakeholders


  • Associate degree from an accredited institution in the field of Business Administration or related field
  • Three years' experience of data entry or new employee processes in an office or business setting


  • Any equivalent combination of education and experience which provides the required knowledge, skills, and abilities to perform the essential duties and responsibilities of the position


  • None


  • Bachelor's degree from an accredited institution in Business Management, Human Resources, or related field
  • Five years' experience of processing new hire paperwork and completing Form I-9


Direct supervision of assigned personnel. Responsibilities include planning, assigning, and directing work; addressing complaints and resolving problems; training employees; evaluating performance; and interviewing, testing, hiring, and assignment of personnel. 


Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently. If the use of arm and/or leg controls require exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated as light work.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to sit, talk, and hear; stand and walk; use hands to finger, handle, or feel; reach with hands and arms. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision ability required by this job includes close vision, distance vision, and the ability to adjust focus. 


Indoors: The worker is subject to inside environmental conditions. There is protection from weather conditions but not necessarily from temperature changes.


General office equipment, including personal computers, fax machines, copiers, telephones, etc.


Salary and benefits shall be paid consistent with the District’s approved compensation plan. Length of the work year and hours of employment shall be established by the District.

Performance of the job will be evaluated in accordance with provisions of the School Board’s policy on evaluation of personnel.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Pasco County Schools will provide reasonable accommodations to qualified individuals with disabilities to allow them to perform the essential functions of the job when such individuals request an accommodation.

Lead Onboarding Representative;   EST: September 12, 2022;   REV: ;   Board Approved: September 12, 2022